At Saryz Studio, we are committed to providing high-quality mobile application creation services. This Refund Policy explains the conditions under which refunds may be issued and how you can request one.
1. Services and Payments
Saryz Studio provides custom mobile application creation services, including design, development, and deployment. Payments are generally made in stages according to the agreed-upon project milestones.
All payments are non-refundable once the work for a specific milestone has been delivered and approved, unless otherwise stated in this Refund Policy.
2. Refund Eligibility
A refund may be considered under the following circumstances:
- Non-Delivery of Services: If Saryz Studio fails to deliver the agreed-upon services within the specified timeframe.
- Defective or Incomplete Work: If the delivered work is defective, incomplete, or does not match the agreed project specifications, and the issue cannot be reasonably corrected.
Refund requests must be submitted in writing within 14 days of service delivery.
3. Refund Process
To request a refund:
- Contact us via email at contact@saryzstudio.com with your project details and the reason for the refund request.
- Our team will review your request and may request additional information to assess the issue.
- If approved, the refund will be processed using the same payment method you used, typically within 7–14 business days.
4. Non-Refundable Situations
Refunds will not be provided in the following situations:
- Dissatisfaction due to change of mind or personal preference.
- Delays caused by client-provided content, materials, or approvals.
- Services that have already been fully delivered and approved according to project specifications.
5. Partial Refunds
In some cases, partial refunds may be offered at the discretion of Saryz Studio. This usually applies when partial work has been delivered or some services have been successfully completed.
6. Contact Information
For questions, concerns, or refund requests, please contact:
Email: contact@saryzstudio.com
Website: https://saryzstudio.com
This Refund Policy ensures clarity for your clients and sets realistic expectations while protecting your business from disputes.